Reel Recall Support

Contact pierre.lin@aisleconnect.us for help with Reel Recall.

Include your app version, device model, operating-system version, and a short description of the issue. Screenshots or crash reports are optional. Never send passwords or unnecessary personal information.

Where is my progress saved?

This release saves progress on your device. Online account linking and cloud recovery are not available. Deleting the app can remove your progress.

How do I change my profile?

Open My Reel, select Edit profile, choose an avatar and player name, and save your changes.

How do I remove my data?

On iPhone, use Settings → General → iPhone Storage → Reel Recall → Delete App. Offloading retains data. On Android, use your device’s app settings to clear Reel Recall’s storage or uninstall it; menu names vary by device. On Android, use your device’s app settings to clear Reel Recall’s storage or uninstall it; menu names vary by device. Check your backup settings separately. For information you sent to support, contact us to request deletion.

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